Everything new in RhinoFit since our last update — Families and shared accounts, text messaging built right in, a public API, smarter billing, a stack of new reports, and a serious round of security work.
It’s been a little while since our December 2024 update, and we’ve made good use of the time. RhinoFit has grown in just about every direction since then, and nearly all of it started the same way: a gym or studio owner told us what would make their day easier, and we built it. And the big additions from last time — Time & Payroll and the RhinoFit Hub member apps — have kept getting better right alongside everything below.
Here’s the tour.
Families and shared accounts — our biggest new feature
Households finally work the way you’d expect. You can now group members of the same family together and let a parent or guardian act on a child’s behalf — booking classes, paying bills, completing paperwork — without ever sharing a password.
- You decide how much access to grant. Full access lets a family member use the account as though it were their own. Limited access covers everyday things like bookings, but never payments, stored cards, cancellations, or signatures.
- Nothing is shared without a yes. A request to act on someone’s account waits for that person to approve it — or your staff to approve it on their behalf — and quietly expires after two weeks if no one acts.
- Children’s paperwork goes to the right person. When a child owes a waiver or needs to accept your terms, it’s presented to their parent or guardian, and the signed record names both people: who signed, and who it was for.
- Age rules you control. Set a minimum age to join and an age below which a parent must sign. Both are optional, and every change is kept with its date — so paperwork signed last year is still judged by the rule that applied then.
- A friendlier experience for younger members. Anyone below your signature age sees a short, plainly worded explanation instead of a form they aren’t allowed to complete, and can invite a parent by email in a tap.
- Everyone can read back what they’ve signed, with dates — and parents can see their children’s, too. A new Family Management screen gives your staff the whole picture: every family, who can act for whom, and anything waiting on a decision.
Text messaging, built right in
Reach members where they actually look — their phone. RhinoFit now sends and receives text messages, so your front desk can have real conversations without bolting on a separate tool. And when a payment fails, we can text the member automatically, so it gets sorted before it turns into a bigger problem.
Smarter billing and payments
- Take real payments at online signup, not just a card validation — new members can pay on the spot.
- Tiered pricing for group memberships, so families and teams can be priced the way you actually sell them.
- More offline payment types, with wording you can customize to match how your facility works, plus Clover EMV and Paysafe support.
- Behind the scenes: faster payment processing, and failed or overdue bills now surface right on the member’s page where your staff will see them.
- A fix every multi-location owner will appreciate — overdue is now judged by your facility’s local time, not the server’s, so bills outside the server’s timezone are no longer flagged early.
Classes, appointments, and attendance
- Appointments can now take more than one attendee.
- Waiting lists work in the mobile app, and they’re ordered fairly — first come, first served.
- Plus a run of fixes to kiosk drop-ins, cancellation rules, class colors, and the calendar, so what you see is what your members get.
A lot more reporting
Reporting got a serious upgrade. New reports include Member Churn, DAC Non-Use, Detailed Bill Projections (now with a Next Bill date), Promotion by Class Count, appointment commissions, and Wellhub insurance reports. On top of that:
- Filters now travel with a shared report link, so a saved URL opens with everything already applied.
- Membership filters let you include or exclude specific memberships.
- Heavy reports handle much larger date ranges without timing out — and read far better on a phone.
Built to connect: a public API and new integrations
- A public API for creating, updating, and reading members, memberships, bills, payments, and access records — the foundation for connecting RhinoFit to the rest of your tools.
- New integrations with Gleantap and Pipedrive, plus Google Ads click tracking.
- In the RhinoFit Hub apps: view workouts of the day, reserve classes through the API, and jump straight to your product store.
Stronger account security
We’ve hardened the parts of RhinoFit that face the public:
- Protection against automated card-testing on drop-in, new profiles, public calendar validation, registration, and self-editing.
- Verification checks on new-account creation, appointment booking, and drop-ins.
- Clear password requirements shown wherever a password is set, and temporary passwords your staff can generate for a member, which must be changed on first use.
- Signing in and resetting a password were reworked to be more consistent and reliable, and deleted accounts can no longer be looked up through the app.
And everywhere else
- Full Australian address, state, and postcode support, and fees shown in US dollars for clients outside Canada.
- Staff can create accounts without an email address where that’s needed.
- Public membership pages now explain when nothing is for sale, instead of looking broken.
- Text with accents and special characters displays correctly throughout.
- Plus dozens of smaller fixes and refinements across billing, waivers, the rich-text editor, and the apps.
As always, this came from you
Nearly everything above began as a request or a piece of feedback from gym, studio, and health-club owners running their businesses on RhinoFit every day. That’s the whole idea: you tell us what would make your day easier, and we build it. We’ve got your back.
RhinoFit® helps gyms, studios, and health clubs of every kind simplify the business of running a facility — powerful features to automate your operations, honest support, and tools that grow with you.
New to RhinoFit? Start a free 30-day trial or book a demo. Already with us? Everything here is live in your account now.
Some work in this period was internal — performance, server maintenance, and app-store housekeeping — and isn’t listed here.