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We're very new to using RhinoFit, but so far every interaction has been extremely pleasant and professional. They're fantastic with explaining how things work and have answered every question very clearly. The gentleman that did my orientation, I believe his name was Victor (but may have been Vincent, I'm so sorry that I don't recall) was amazingly helpful and a pleasure to talk to. I look forward to having a productive working relationship with RhinoFit.
We’ve had a truly outstanding experience with RhinoFit’s customer service—especially thanks to Chris, who has been incredibly helpful every step of the way. From the moment we reached out with questions, Chris was responsive, knowledgeable, and patient. He took the time to walk us through solutions, explain features clearly, and ensure that we felt confident using the platform. Chris went above and beyond to make sure our issues were resolved quickly and efficiently. His professionalism and friendly approach made a big difference, and we genuinely felt supported throughout the entire process. Customer service like this is rare to find. Huge thanks to Chris and the RhinoFit team for making our experience smooth and stress-free. We highly recommend RhinoFit—not just for their platform, but for the people behind it. -LindenFit
Our Martial Arts school has been with Rhinofit for over 4 years and the service they have provided exceeds what our expectations were. From the previous company who handled processing payments from our customers there is no comparison. The reports we receive daily, along with the monthly reports, emails letting us know of expiring customers, failed payments ensure our business is covering all our bases. I have had the pleasure of working with Chris and Victor primarily and they have always gone the extra mile to help me resolve any issue I have faced. Teaming up with Rhino Management is a no brainer!!
We had some incredible customer service from Victor at Rhinofit. He was very helpful and was able to fix our current problem, as well as, help us with some other issues we were having. Highly reccommend!
I highly recommend rhinofit over any and all other gym management softwares. We have used them for 7 locations and have had nothing but fantastic support. They are constantly improving their software and products. The Door Access system is amazing for controlling members in getting in/out of your gym. The entire team is great. I constantly communicate with Victor and Chris and they are both extremely helpful and caring. Great company with a great product.