MEMBER COMMUNICATION
We make staying in touch with your members easy.
MEMBER COMMUNICATION
We make staying in touch with your members easy.
Good member communication is the backbone of a good customer experience. Happy members keep showing up. As a gym owner you have to bring in new members to grow – and hold on to the ones you already have. That’s hard work.
Email helps keep members engaged and coming back. Our email automations are built right into the software, so you can reach your members directly. Here’s how member communication works in RhinoFit.
Email Communication Using Automations
Email Templates
We offer email templates for just about any situation a gym runs into: late payment notices, cancelled class notifications, expiring credit card warnings, and more. There are even warm wishes for birthdays and anniversaries.
Email Automation
You can schedule these emails to send automatically – on a birthday, an anniversary, whenever they are needed. Personalize each one with the member’s full name and your gym signature. See what else email automations can do below.
Easy To Use Templates
We offer a wide array of pre-formatted templates covering just about any situation, including birthdays, anniversaries, late payments, and expiring memberships. You can create as many as you need, and send them whenever you want.
Create Your Own Templates
If you come across a situation we don't have a template for, it's possible to create your own template to address the situation. Simply type up the email, add your variables, and save the email to your template list.
Automate Sending
Select the emails you would like to automate, and add them to your queue. If you add the Birthday email, it will automatically be sent to anyone celebrating a birthday that day.
Custom Variables
Addressing your members by name shows that you care. We provide custom variables which you may use to give your email that personalized look and feel. Sign your email with your gym name signature.
Recipient Options
We make it easy to choose the recipients for your email. You can select from different groups like staff or students. You can choose to send an email to everyone with a Deluxe membership, or just to those people whose membership has expired.
Our Gym Management Software Runs On Any Device
RhinoFit runs on computers, phones, and tablets, so you can manage your gym on the go. Your members can schedule and pay online too.
